After 16+ years of service our solar hot water tank developed a bad leak and we called out the guys from Newcastle to have a look. The afternoon of the day I made the call the Plumber was there to have a look, after having a quick look, recommended due to the age, a new tank, he also got up on the roof to inspect the panels and found they to had developed leaks. Decision made to install a full replacement system and I had the quote in my email that afternoon, booked in the install and the guys turned up on the day and on time and had it all changed over in a couple of hours. From my first phone call to the install was just over a week, super efficient service and a great job by all involved. Pete.